Running a Drupal consulting firm requires much more than Drupal development or design skills. You need excellent customer service, sales, project management, operations, accounting, recruiting, human resources — the works.

A panel of Drupal firm owners and senior managers to discuss and share their learnings and challenges on:

- development and theming quality
- finding Drupal developers and themers
- employee retention
- goals with their Drupal practice
- sales and marketing strategies
- general Drupal landscape/marketplace

We could also discuss:
- opportunities to collaborate between Drupal companies
- how M&As could help; any successes (http://london2011.drupal.org/category/tags/mergers)

Ankur Gupta, CTO, Srijan Technologies, will help moderate the session.